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FAQ's Lists frequently asked questions for customers.
You will need to develope your own policies for the questions below.
How much is shipping? TOP Shipping is a flat rate of $6.00 per order for domestic shipping.
Please contact us for international shipping prior to placing your order. What forms of payment do you accept? TOP Will I be able to track my order? TOP Yes. You can check on the status of your order at anytime by logging into your account.
Use the link 'Order Status' on our website. Do you accept returns? TOP You bet! Your shopping experience is guaranteed to be a pleasant experience. That is why every product comes with a "100% SATISFACTION GUARANTEE." If you are not satisfied with your purchase, you may return the item in its original condition with tags still attached within 30 days of purchase for a full refund of the purchase price. Shipping charges are not refundable.
PERSONALIZED AND CUSTOM ITEMS ARE NON REFUNDABLE. However, if you discover within the first 30 days that your product is defective, you may return it for repair or replacement. Replacement will only be offered if your item cannot be repaired. You agree to these terms with your purchase. Do you accept international orders? TOP Yes, please contact us prior to placing your order for a shipping quote. Please note that not all products are available for international shipping. Is Express Shipping available? TOP Yes. Please contact us prior to placing your order with the date and products needed and we will do our best to accomodate your request. Is your website secure to place an order? TOP What is your privacy policy? TOP We respect your privacy, and take great care to safeguard information in our possession.
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